CRM

What is CRM? Why is CRM important?

You might have heard this term being thrown around, not only what does CRM stand for, but also how does CRM help organizations? Customer Relationship Management is an all-inclusive process that allows you to analyze and manage external affairs with customers with the goal of assisting in customer retention and driving sales growth. CRM software includes geo-location technology, as well as, marketing, sales force, and contact center automation. We provide assistance with Microsoft Dynamics (MS CRM), Salesforce, HubSpot and vtiger CRM.

  • Microsoft Dynamics

  • Salesforce

  • Hubspot

LMS

What is LMS?

LMS stands for Learning Management System. LMS is a software that is used for administration and documentation efforts in tracking, reporting, and delivering courses or programs. Using LMS as a software application enables teams to develop training and educational processes while keeping record of all administrative materials.

  • Moodle

  • Blackboard Learn

  • Absorb

ERP

What is ERP?

ERP stands for Enterprise Resource Planning, which integrates all management information systems. Businesses nowadays have their own ERP definition according to the implementation they have on their premise which makes it a powerful yet flexible tool. ERP software integrates areas such as sales, inventory, finance, marketing, and human resource. ERP system streamline information and processes throughout your organization, to maintain consistency and a shared database.

  • Microsoft Dynamics GP, NAV, AX

  • Oracle

  • SAP

SEO

What is SEO?

SEO stands for Search Engine Optimization, which takes advantage of the digital world as a marketing channel. In a world with so many competition, you should make sure your company stands out in the midst of all the search engine madness. Optimize the content on your site in order to be found more easily when your industry key terms are searched. SEO definition is about reaching organic traffic by the importance of your content and committing to truly helping your audience. From the terms you choose, to the layout, SEO comes into play with your whole web design. We at 3ELM take pride in being the best local SEO service provider because we understand the Canadian market like none other. Our SEO specialists are trained to understand every niche of your business to provide best in class service.

  • Google Analytics

  • Google Keyword Planner

  • Moz

SEM

What is SEM?

SEM or Search Engine Marketing is the practice of marketing or advertise your website through search engines like Google and Yahoo. In today’s world, every potential business will come through your website and that’s what makes SEM of so much importance for every firm. SEM will not only help you to increase the visitors on your website but to convert them into potential customers. A successful SEM implementation requires a concrete SEO approach with expertise to get maximum visits to your website through Pay-Per-Click and Pay-for-inclusion advertising.

  • Google AdWords

  • Bing Ads

  • Facebook Ads

SAAS

What is SAAS?

SaaS stands for Software as a Service which allows applications to be accessed, delivered and managed remotely with the help of SaaS providers. SaaS not only help you to reach new potential customers but to lower your support costs and in turn getting more predictable revenue. Whether you are you an Independent Service Provide(ISV) with an established on-premise business or a tech start-up wanted to enter the new market, SaaS can assist you in envisioning new opportunities for your business by performing planning and platform evaluation.

  • MailChimp

  • Hubspot

  • Microsoft Azure

Web Application

Web apps have become an essential part of every business today. Web application can be defined as a software application that can be accessed through internet. Web apps allows businesses to have an online footprint and to achieve objectives and target potential customers at a much faster pace. Having a proper web application not only helps in publicity and branding but in getting a competitive differentiation in the market.

  • Python

  • PHP

  • Ruby

BI

What is BI?

BI stands for Business Intelligence – which includes a technology-driven process which allows companies to analyze data and take actions to make informed business decisions. In today’s era of big data, ability to analyze the data can separate you from your competitor and this is where our expert business intelligence analyst can help you by leveraging the most out of powerful business intelligence tools and techniques like Microsoft BI, MicroStrategy BI and Data Warehouse.

  • Microsoft Power BI

  • Tableau

  • SiSense

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