Dynamics 365 is an enterprise solution from Microsoft comprising a set of features that enable businesses to raise sales and improve profits while increasing efficiency of customer service operations. This course introduces the core concepts and modules of Dynamics 365 for Customer Engagement that allow a digital transformation of your business. It also explores configuration and customization as well as business intelligence through Power BI. By the end of this course, you should have the necessary skills to scale your business and engage with clients.
This course is meant for business professionals looking to gain useful insights on their business.
This training course will cover 3 Modules at a total of 26 Hours. The training includes in-class instruction, live demos and labs.