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CTTI transforms the Generalitat de Catalunya with Microsoft Dynamics 365

POSTED November 29, 2021

The Center for Telecommunications and Information Technology (CTTI), a public company that brings together the computer and telecommunications services of the Generalitat de Catalunya, is using the Microsoft Dynamics 365 platform to manage in a unified way all the information related to its customers. This enables personalization and omnichannel attention for better customer experiences and improved customer satisfaction and retention.

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